Refund Policy

Subscriptions

You may cancel anytime; access continues until the end of the paid period. We do not charge for the next cycle after cancellation.

Refund eligibility

• • Duplicate or accidental charge — refunded in full
• • Service unavailable for a sustained period — pro-rated credit or refund
• • First-time subscription — refundable within 7 days if the platform was materially unusable for you
• • Consumed credits/usage — not refundable

How to request

Email support@odento.app from your registered email with the invoice/transaction ID. Approved refunds go back to the original payment method within 5–10 business days via Razorpay.